Tag Archive | data

Tips to help you qualify for more surveys on Toluna

Dear members,

Through multiple studies and surveys we help consumers share what they think about products of big companies and brands

Your feedback has a direct impact on how companies market, distribute or advertise new products and services to consumers like you.

Users may not always qualify for our surveys but here are a few tips that might help you receive the surveys that you are most likely to qualify for:

•Where can I find Toluna surveys to give my opinion?
•Why do you ask so many questions in the beginning of a survey?
•Why do I sometimes not qualify?
•How do I raise my chances of qualifying for more surveys?

Please don’t hesitate to leave your feedback in the comments and to share ideas on what you think the next tutorial should be about.

We can’t wait to hear from you!

The Toluna Team

 

 

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Toluna Helpdesk and tips for faster issue resolution

Dear members,

It’s usually easy to use Toluna but if you encounter issues, there are a few dedicated teams who take care of different issues who would be happy to help.
Your issue will be resolved faster if you go through the appropriate channels.

• The FAQs are a good source of information.
• Where can I learn more about the Toluna community (surveys, points, rewards and sweepstakes)?
• What do I do if you can’t register or sign in to Toluna?
• Who do I contact if I have a problem with rewards on the site or a problem with a survey?
• How do I check and follow up on my open support cases?
• What do I do if I encounter an issue on the site with content or contests?

Please don’t hesitate to leave your feedback in the comments and to share ideas on what you think the next tutorial should be about.

We can’t wait to hear from you!

The Toluna Team

Mobile Sweepstakes Winner (August 2016)

Dear members,

 Thanks to everyone who participated in our new Mobile sweepstakes by entering your mobile phone number on Toluna: https://sg.toluna.com/YourZone/details

We are pleased to announce that 10 lucky numbers have been drawn and each user was credited with 100 000 points! They have all received an SMS confirmation. 

Make sure to add your correct mobile phone number on Toluna* because who knows? The next winner might just be you!

toluna-app-profile

 

Please find the list of lucky winners for August  (130 Users have won so far!):

  1. Trybo / Argentina
  2. CARLITOS74 / Chile
  3. Wolfs / France
  4. gdenise4361 / Germany
  5. pingpig333 / Hong Kong
  6. komallchat / India
  7. cariuang2016 / Indonesia
  8. jongartuc / Peru
  9. anams / Spain
  10. Yari986 / United States 

*Toluna will only send a limited number of surveys on mobile to specific users that we believe will qualify.

 Congratulations again to all our lucky winners!

Win 15,000 points with #TolunaOutfit

Hello Members,

Back to school we go and what better way to celebrate then with a wardrobe change! We want to see what you’re wearing. Show us your favorite outfit, your first day of school threads, or even an outfit that you may think is a little embarrassing (we all have those bridesmaid’s dresses, don’t we?) Show us your outfit, and enter in our new Instagram and Twitter contest: #TolunaOutfit! As always, there will be two winners who take home 15,000 points each – one selected from Instagram and the other selected from Twitter.

 

TolunaOutfit_EN

To enter, simply:

  • Follow @Toluna on Instagram or Twitter, depending on which platform you enter from
  • Select a picture of your outfit, upload it to Twitter or Instagram
  • Tag your picture with the hashtag #TolunaOutfit
  • On both Twitter and Instagram, you must follow @Toluna on to be eligible

This contest is Instagram & Twitter Exclusive. You must post your photo between September 1 and September 30 to participate.

And we’re proud to announce the winners of #TolunaTravel2! Among the hundreds of vacation worthy entries, @toniadiclemente  was selected from the Instagram entries, and @sharonginger was selected via Twitter. They will each be receiving 15,000 points. Congratulations!

TolunaTravel2 Instagram Winner

 

TolunaTravel2 Twitter Winner

Best of luck to those entering #TolunaOutfit! We look forward to seeing your entries.

See you soon on the site, Instagram or Twitter

The Toluna Team

*Promotion Rules: Winners will be selected at random by October 8 2016 at 5pm EST and must follow directions of the contest. The member must have a Toluna.com account or be willing to create an account to receive the points.  Points will be awarded to winners within 5 days after the contest has ended and will be uploaded directly to user’s accounts.  The winner will be notified on their Instagram or Twitter entry that they have won. Posts must not contain any language that is obscene, insulting, threatening, abusive, harassing, defamatory, libelous, untrue, misleading or invasive of someone else’s privacy. Toluna reserves the right to review all posts for content, and withhold bonus points from any user violating the rules mentioned above

 

Toluna and Data Processing

Dear members,

We at Toluna believe that every opinion counts, so we help companies anywhere in the world make clear business decisions by bringing brands and people together via the world’s largest social voting community.
We would like to take a few minutes to give you more insight into our business model and how we generally use the data we collect.

What is Toluna’s business?
Toluna invites thousands of members to answer surveys everyday on a wide array of subjects. The purpose of these surveys is to collect your opinions about the products and services of large consumer brands, your habits as a consumer, or about the world you live in. Your opinion will have a direct impact on companies and how they market, distribute or advertise new products and services to consumers like you.

Why does Toluna ask for personal information such as name and address?
We ask for personal information such as your name, address, gender, birthday and employment status to better match you with the appropriate market research projects. This information is also used for the purposes of incentive fulfillment so that we may send your reward to the appropriate recipient address.

Other personal information that you may be asked to provide to us is solely for the purpose of building and operating a worldwide proprietary database of panelists, in order to conduct market research studies on that basis.

Why does Toluna ask so many questions in surveys?
This is because some surveys are looking for a very specific group of people who meet a very narrow set of demographic criteria. Sometimes, determining whether someone qualifies for a survey takes just a few questions, other times it may take more questions.

Why does Toluna keep asking the same questions in almost every survey?
Toluna’s profiling process is continuous — the objective being to have broad and current attributes on each member. Our clients make marketing decisions based on responses from our members in their surveys so we must implement strict quality controls to make sure you are part of the target the client is looking for. The questions we ask at the beginning of each survey may seem repetitive but are necessary to ensure the integrity of the survey sample.

Who are Toluna’s clients? What do they want?
Our clients include market research agencies, large corporations, brands, public organizations, PR agencies and even individuals. Their interests cover all industry sectors, but they are all looking to get honest opinions on their products and services or to understand consumer motivations and habits. The results of our surveys help our clients to better understand consumers’ needs in order to make their products, services or advertising more relevant.

How does Toluna use the data we collect?
Toluna takes strict measures to ensure every aspect of your information is kept secure. Toluna only provides information to clients in an anonymized and aggregated form to its clients for use in market research and for the client’s own internal purposes. Toluna does not use Direct Marketing and will never share your data with telemarketers or ad agencies for promotion and targeting purposes.

You have the right to gain access to your data and correct it. In order to access this data you may either log into your Toluna account or contact us at privacyna@toluna.com. For more information on how to access, update or delete your personal data on Toluna please read our Privacy Policy.

What happens to my answers when I don’t qualify for a survey?
When you do not qualify for a survey, your responses cannot be used in the final research findings, and therefore are never transferred to our clients. Likewise, Toluna will never use or transfer these responses for internal use. As the information you entered cannot be used for our client’s research, most times no reward will be issued for an incomplete study.

We hope that this post answered some common questions about Toluna. For more information, check out our FAQs, or for account questions, contact our support team.

See you soon,

The Toluna Team